FAQ
-
How can I determine my size accurately?
- We provide detailed sizing charts for each product to help you choose the perfect fit. If you're unsure, feel free to contact our customer service for personalized assistance.
- We provide detailed sizing charts for each product to help you choose the perfect fit. If you're unsure, feel free to contact our customer service for personalized assistance.
-
What materials are used in your products?
- Our products are crafted using high-quality materials designed for comfort, durability, and style. Details on specific materials can be found on each product page.
- Our products are crafted using high-quality materials designed for comfort, durability, and style. Details on specific materials can be found on each product page.
-
Do you offer international shipping?
- Yes, we ship internationally. Shipping costs and delivery times may vary depending on your location. You can find more information during the checkout process.
- Yes, we ship internationally. Shipping costs and delivery times may vary depending on your location. You can find more information during the checkout process.
-
Can I return or exchange an item if it doesn't fit or if I change my mind?
- We want you to be completely satisfied with your purchase. If you're not happy with your item for any reason, we offer easy returns and exchanges within a specified timeframe. Please review our returns policy for more details.
- We want you to be completely satisfied with your purchase. If you're not happy with your item for any reason, we offer easy returns and exchanges within a specified timeframe. Please review our returns policy for more details.
-
How do I care for my Afr-letics products?
- To ensure the longevity of your Afr-letics apparel, we recommend following the care instructions provided on the product's label. Generally, machine washing with cold water and gentle detergent and air drying are suitable for most items.
-
Are your products ethically made?
- Yes, Afr-letics is committed to ethical and sustainable manufacturing practices. We work with reputable suppliers and manufacturers who adhere to fair labor standards and environmental regulations.
- Yes, Afr-letics is committed to ethical and sustainable manufacturing practices. We work with reputable suppliers and manufacturers who adhere to fair labor standards and environmental regulations.
-
Can I customize or personalize my order?
- At this time, we do not offer customization or personalization services for individual orders. However, we frequently release new designs, so be sure to check back often for fresh styles!
- At this time, we do not offer customization or personalization services for individual orders. However, we frequently release new designs, so be sure to check back often for fresh styles!
-
Do you offer wholesale or bulk purchasing options?
- Yes, we offer wholesale and bulk purchasing options for select products. Please reach out to our wholesale team for more information and pricing details.
- Yes, we offer wholesale and bulk purchasing options for select products. Please reach out to our wholesale team for more information and pricing details.
-
How can I track my order?
- Once your order has been processed and shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and location of your package.
- Once your order has been processed and shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and location of your package.
-
Do you have a loyalty or rewards program?
- Yes, we value our loyal customers! Sign up for our rewards program to earn points on every purchase, which can be redeemed for exclusive discounts and offers.